Tamer is an experienced and qualified, transformational customer experience Leader with over 20 years of hands-on international experience . Dedicated to delivering excellence within corporate business environments, maintaining a broad understanding of strategic planning and execution of all Call Center operations and customer experience functions, with a proven track record of designing and owning transformational, multi–channel customer experience strategies, organizational operating models, and programs. He has led CX functions for multiple market leaders in wide-ranging industries.