Abdulaziz Alosime has over eight years of experience in Customer Experience, Strategy Planning, Performance Measurement, and Project Management in Saudi Arabia. His 20-year career in customer service and business development includes key roles such as General Director of Customer Experience at Riyadh Municipality and Customer Experience Consultant at the Ministry of Interior. He is the founder of Right Decision for Customer Experience Consulting, a published author, speaker, and judge at international CX awards.